Enhanced service portal BIZARC.COM to provide UK small to medium sized businesses with essential tec
Unlike other claimants of “On Demand” services BIZARC.COM is a Managed Service provider that allows its customers to turn services on and off in an instant without being penalised.
[UKPRwire, Sat Jun 24 2006] Business Arc Limited announce today the launch of a new web based Customer Service Portal to support its growing customer base of UK small businesses BIZARC.COM. Marking the end of an 18 month development cycle the new web application will automatically handle new customer acquisitions, capacity provisioning and front line support queries for its entire customer base.
The company’s considerable success since it came to market just a year ago has principally been borne out of a huge demand from more and more companies needing to cut the technology overspend of recent years and concentrate on core activities. 2006 is set to be one of the most interesting and exciting years for software and professional services since Microsoft launched Office. Higher levels of functionality, better training facilities and the long awaited release of Office 2007.
“Our customer base is growing daily and we needed a robust solution that would help us drive down administration and back office costs. Lower prices mean we can ensure our services remain the most competitively priced and, pound for pound, the best value for money on the market.” said Robert Edsell, Chief Executive Officer. “The SMB sector has been a huge growth area for us over the last year as predominantly most small business managers are not technically minded or lacked the budgets see real benefit from deployments. Now they can use the very same software, processes and tools used by large organisations to give them a competitive advantage so never before has the playing field been so even”
The team who developed the system for the company worked tirelessly under the watchful eye of Matthew Gahan, Chairman, Founder and Chief Technology Officer of the business. “We had two main considerations for the platform; water tight application integration and a clear customer management interface. Being able to offer our clients the unique ability to control complex deployments through a single accessible and cross-browser compliant web application is incredibly exciting as its not been done before. We are empowering non-technically minded small business managers with access to a suite of managed email, web applications and Windows shared services without the need for a systems administrator, or onsite technician…. There’s no nowhere else to go!”
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