Interactive voice expert Qire to help NHS save millions

Qire will use their communication platform to contact patients automatically via phone, SMS and email to remind them of their approaching appointments.

[UKPRwire, Thu Oct 08 2009] Qire has been appointed as a supplier on a national framework that is available to the London trusts through the London Procurement Programme. This arrangement is for the supply of appointment reminders. Nationally there are 6.5 million missed hospital appointments costing the NHS more than £600 million a year, enough to run two medium-size hospitals.

Qire will use their communication platform to contact patients automatically via phone, SMS and email to remind them of their approaching appointments.

Mr Guy Cooper (CEO Qire) said, ‘We are delighted to have been awarded a place in this framework and I am sure we will be able to help the NHS make substantial savings over the coming years by delivering reminders to the right people at the right time’

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About Qire
Qire is a leading supplier of Voice CRM solutions, providing hosted, reliable and secure applications using real speech to communicate with customers. Its interactive voice messaging (IVM) solutions automate the process of making telephone calls to named contacts, verifying their identity and then routing the call to a live agent or delivering a personalised voice message.
Qire works in a number of industry sectors, ranging from the financial services, utilities and retail sectors to healthcare and gaming.
Its solutions have a wide range of applications, and can be used to confirm appointments, provide emergency alerts for events such as flooding and boost efficiency in retail delivery and contact centre environments.
For more information on Qire and its services please visit www.qire.co.uk
Press Contact
John Turtle
Qire
7th Floor, The Cotton Exchange
Old Hall Street
Liverpool
L3 9LQ
0151 227 1938
john@qire.co.uk