VMA Channel Sales Driving Rapid Growth in Online CRM

WiredContact, the leading web-hosted Customer Relationship Management service has noted a sharp increase of around 90% in sales figures over 12 months as a result of its strategy to offer various tailored versions of the product to directly fit the needs of individual business sectors.

[UKPRwire, Thu Dec 06 2007] WiredContact, the leading web-hosted Customer Relationship Management service has noted a sharp increase of around 90% in sales figures over 12 months as a result of its strategy to offer various tailored versions of the product to directly fit the needs of individual business sectors.

Having recognised the market need for tailoring its technology to suit sector-specific requirements, WiredContact's Vertical Market Applications (VMA) have proven to be a significant hit with the channel in recent months. Indeed the VMAs have played a major role in WiredContact's development into the Financial Services, Recruitment and Education markets.

The tailored services provide added functionality for each sector in specific ways. For example, the Recruitment service enables the user to differentiate between clients and candidates, temps and perms. The educational version, CRM4FE, can discern between Delegates, Clients, Courses and Training Providers, which is especially useful in Colleges. The Financial Services module tracks policies, properties, proposals and prospecting. All WiredContact's VMAs provide the ability to maintain easily definable and accessible records and activity logs.

The WiredContact CRM service is web-hosted and therefore does not require any lengthy local installation processes. The system can be fully functional and integrated with existing databases within a working day, thus preventing any major business disruption to the client.

Paul King, Managing Director, WiredContact said: "The large majority of the WiredContact team, have a long history of working with CRM services - including having 19 years myself. VMA channel sales are a key element of our business revenue and we plan to grow the tailored service option and continue to develop our network of channel partners to keep the revenue flowing. I feel that a door has been opened for a new era in CRM - an era where WiredContact fills the demand for CRM to be delivered as a "Service" at a fraction of the cost of other traditional less innovative solutions."

For more information please visit www.wiredcontact.co.uk or contact Paul King on 0208 099 3032.

About WiredContact

WiredContact is a web-based CRM service that is suitable for all levels of usage, from SME's to Bluechip Enterprises. Originally a web-based front end to ACT!, WiredContact subsequently evolved and can now work in conjunction with or independently of ACT! to provide a leading edge Customer Relationship Management service solution.

WiredContact, as a web-hosted service, provides a number of key advantages to clients including quick set-up processes with no in-house maintenance requirements, remote access, easy integration with back-end databases and the ability to work from one central database.

CRM is an integral service for many companies and provides the ability to quickly and easily identify past records, current issues and any markets that may be retracting from the business so a preventative solution can be implemented.

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