QuickQuid Provides Superior Customer Service for Payday Loans

From: QuickQuid
Published: Thu Sep 23 2010

The Office of Fair Trading (OFT) report published June 2010 stated that customer satisfaction with payday loan services is reported to be high.

"In a number of respects, these markets...serve borrowers not catered for by mainstream suppliers, complaint levels are low" said the OFT.

QuickQuid, one of the payday loan industry leaders, has always maintained its focus on customer service. This is evident from our customer satisfaction ratings which have consistently exceeded 85% since our first payday loan was issued in 2007. More recently, results from a July 2010 survey showed that 90% of customers would recommend QuickQuid to friends and family:

"I felt a need to let you know how great your service is. I have never had any problems and would recommend your company to anyone. Brilliant work guys and thank you." – Luke M.

"I have always found quickquid to be very reliable and has provided me with a fast service when needed. I would recommend quickquid to everyone." – Emma C.

"You have a very valuable service next to none with easy online advantage next to none and will continue to use your service Many thanks" - Vincent H.

QuickQuid’s focus on customer service is further evidenced by several programs which are highly regarded within the payday loans industry.

• QuickQuid was the first to offer a Preferred Member Programme. Among other benefits, Preferred Members save up to 15% on every QuickQuid payday loan, and it includes customer service priority status for Preferred Members.

• QuickQuid was also the first payday loan provider to launch a Referral Programme in the UK. This Refer a Friend Programme lets existing customers earn £20 credit toward payday loan fees for every new customer who is successfully approved for a QuickQuid loan.

• QuickQuid is also believed to be the first payday lender to offer pre-default payment plans for customers having financial difficulties. The plan allows its payday loans’ customers to avoid late fees and maintain a good credit history.

"We will continue to focus on customer service and provide our customers with the best short-term lending experience," said Arad Levertov, QuickQuid Operations.

QuickQuid will remain dedicated to the highest level of service for all its customers. And if you are new to QuickQuid payday loans—know that our representatives are available to answer any queries seven days a week via phone, email or online chat.

For more information, contact Andrew LaPointe at 0808 101 7453 or media@quickquid.co.uk.

About QuickQuid:

QuickQuid is the premier fully licensed online payday loans provider in the United Kingdom. QuickQuid’s fast, convenient services have helped thousands of Britons bridge the gap between paydays with the ability to apply from the comfort and privacy of home. These hassle-free online payday loans have made QuickQuid Britain's trusted online lender. For more information, please visit www.quickquid.co.uk.

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Company: QuickQuid
Contact Name: Andrew LaPointe
Contact Email: media@quickquid.co.uk
Contact Phone: 0808 101 7453

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