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Digital patient engagement has been transforming the healthcare industry by breaking through the chaotic offline and intensely competitive marketplace with utmost convenience. Personalized care and effective communication being the USP of such systems have attracted the attention of patients, who have suffered from poor access to healthcare. As a result, the system is poised to enhance the patient experience as well as improve the interactional approach between the administration and clinical landscape, which will hold optimistic growth prospects for the digital patient engagement market in the forthcoming years.
Easy handling of the patient database with the employment of digital patient engagement has simplified the clinical operations. At the patient’s end, convenience and quick access to healthcare facilities have been made possible. With automation being introduced to the healthcare industry, medical practitioners can diligently focus on quality care and effective cure. As a result, hospitals and clinics have witnessed a proliferated adoption of digital mediums, which is predicted to deliver promising growth opportunities to the digital patient engagement market.
Digital Patient Engagement Market – Novel Developments
Some of the significant players operating in the digital patient engagement market include IBM Corporation, Google Inc., Microsoft Corporation, Accenture, Relatient, DatStat, Lumeon Inc., Conversa Health, Clarify Health, Vivify Health, and mPulse.
- In 2018, SCI Solutions acquired DatStat, a digital patient engagement market player, to converge SCI’s efficient patient scheduling, revenue cycle, and referral management software with DatStat’s secure messaging, care plans, and pre-visit preparation and enhance the experience of patients.
- Recently, mPulse Software Inc. launched a mobile app with a combination of artificial intelligence, data science, and omnichannel communication competency to drive customer engagement by catering to their needs as well as providing insights to the clinic admin.
- In July 2018, Clarify Health entered into a productive partnership with the Texas Hospital Association (THA) to aid the hospitals to function efficiently and provide care enhanced care. With the CMS developed by Clarify Health, the healthcare professionals will receive artificial intelligence and machine learning technology to access valuable insights.
- In October 2018, Formativ Health collaborated with Conversa for offering better healthcare to patients through automated conversations using AI. With Conversa, Formativ Health can now provide round-the-clock care. In the case of escalations, the excellent competency of Conversa intervenes and ensures that the patient is offered the care he needs.
Digital Patient Engagement Market – Dynamics
Secure Yet Open, Blockchain Technology to Influence the Healthcare Industry in the Upcoming Years
Increasing health awareness among customers coupled with the enhanced quality of life has increased their desirability for the adoption of digital healthcare solutions, which is also fueled by the pervasive use of mobile phones and tablets. In addition, technological advancements that lead to better quality of networks are fueling the adoption rate of mobile apps and portals that can make the healthcare facilities more accessible.
Blockchain technology, being the very immediate future of the healthcare industry with a secured ecosystem is expected to revive the functionalities with data privacy at the forefront.
The industry’s convergence with blockchain technology would mean a decentralized landscape, which will only build the trust of patients in modernistic modules. As a result of which the digital patient engagement market is envisaged to remain sustained in the forthcoming years.
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Examples of some of the key players in the global digital patient engagement market include Google Inc., Microsoft Corporation, IBM Corporation, Accenture, DatStat, Relatient, Lumeon Inc., Clarify Health, Conversa Health, mPulse, Vivify Health, etc.
In April 2018, SCI Solutions (SCI), a patient access and care coordination software company, acquired DataStat, a provider of patient engagement and digital health tools. Through this acquisition, SCI solutions has extended its electronic health record application by integrating it with DataStat's patient engagement platform, which will enable effective communication between patient and healthcare providers.
Global Digital Patient Engagement Market: Regional Outlook
North America is expected to dominate the digital patient engagement market followed by Europe and the Asia Pacific. The market in North America is expected to witness high growth due to the presence of prominent players in the U.S. The demand for digital patient engagement in Europe is increasing and is expected to contribute to the market growth. A primary growth factor is the introduction of advanced digital patient engagement tools by the players operating in the market. Latin America and MEA are projected to contribute significant share in the global market over the forecast period.
The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macroeconomic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.
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