Kelvin Hughes' New Customer Portal Website

From: Image Line Communications
Published: Thu Jun 03 2010


Kelvin Hughes Charts, the largest supplier of paper charts and publications into the maritime industry, has now launched a new customer portal website for all those subscribing to its Outfit Management Service (OMS). The Kelvin Hughes OMS is a free service that ensures the burden of managing a ship's charts and publications holdings is removed from busy owners and placed with Kelvin Hughes which has years of experience in managing paper and electronic navigational data for ships at sea. With this service, the vessel stays compliant, safe and up to date, while the ship operator only gets invoiced for what the ship actually needs and no more. New Editions and trading pattern changes are dealt with in a seamless manner. The service includes electronic charts, enabling Kelvin Hughes to advise on all aspects of migration from paper to electronic navigation.

The new site will offer more access to the ships' holdings than ever before and will continue to be provided free of charge as part of OMS.

For the first time users will be able to:

Search for products across multiple vessels A very useful tool for working out which vessels have which products on board
Generate live PDF Any of the data views can be converted to a downloadable PDF and emailed wherever the user wishes
Generate online correction Logs Users will be able to generate a log of all the correction for a chart for any given time period online
Access support webchat Those receiving the service will be able to contact a Kelvin Hughes service representative 24hrs a day
The site will provide different levels of access depending on the users log in details and fleet managers will be able to create individual logins for their ships' staff, giving a greater level of control to Kelvin Hughes' customers.

In addition the site will allow ship operators to view all invoices and delivery notes, with access to this information twenty-four hours a day, seven days a week.

Terry King, Global Operations Manager said, "Kelvin Hughes was first to market with the original Outfit Management Service, and through this website launch we are continuing our innovative trend. In these days with the web being such a central part of business this portal will become quickly adopted as part of everyday life for our customers. We are very pleased to be able to provide this level of information and control to those that require it. Our existing customers will benefit immediately from the enhancement"

Ship owners and ships staff interested in trying out the service should email:

portal@kelvinhughes.co.uk

Notes to Editors:

Kelvin Hughes Charts

Kelvin Hughes' Charts is the largest supplier of paper and electronic charts and publications on a global basis. It has a highly innovative product range, which is designed to provide mariners with the most advanced navigation solutions and services available. Its products include Outfit Management Services and Loose Leaf for Radio Signals & List of Lights, both pioneered by Kelvin Hughes. As an Agent for ChartCo, it provides a unique means of data supply to ships at sea via satellite.

Kelvin Hughes is the only Chart Agent with a global operation and stock based at strategic locations providing true world coverage. Over 20,000 items can be supplied from stock and shipped the same day.

Kelvin Hughes has its headquarters in Hainault in the East of London, and has subsidiary offices in other parts of the UK, Denmark, The Netherlands, Norway, Singapore, USA, Hong Kong and China. With this global presence, Kelvin Hughes provides a first-class sales and support capability for customers world-wide.

For further information contact: marketing@kelvinhughes.co.uk, Tel: +44 208 498 1764 or visit www.kelvinhughes.com

Please direct all press/media requests to:

Yvonne Mulder

PR Manager

Image Line Communications Ltd.

(t) + 44 (0) 20 7689 9009

(f) + 44 (0) 20 7689 8008

(e) yvonne@imageline.co.uk
Company: Image Line Communications
Contact Name: imageline
Contact Email: pr1@imageline.co.uk
Contact Phone: 020 7689 9009

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