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Direct Correlation between Managed Network Services and Enterprise Cost Control
Outsourcing managed network services facilitate effective "cost control" – a pivotal facet for every organization and enterprise. Specialist software and hardware being an expensive engagement, need for outsourcing has picked up steam that delivers tailor-made services to the enterprise as the need be. An MSP (Managed Services Provider) provides custom services and solutions, wherein costs are spread across the contract term with the provider in turn minimizing initial outlay costs significantly.
The "pay as you go" model followed by managed network services enables the enterprise to reduce on additional wages for the IT staff that is not required at that moment, however, it also provides additional staff and expertise on an ad-hoc basis. This results in substantial savings in training and hiring activities. In addition, with a fixed payment system, enterprises can carry out effective budgeting without concerns regarding additional hidden costs. An all-inclusive pricing of managed network services includes proactive management along with reactive support and service. Moreover, multiple IT services can be managed over single connection that facilitates reduction in infrastructure costs. Facilitating cost control being a major feature of managed network services, their adoption across various enterprises is likely to witness an upward growth path in the forthcoming years.
Managed Network Services Gaining Adoption as Emphasis on Business Process Centralization Grows
Cost savings being one crucial facet of managed network services, centralizing business systems in enterprises and data centers along with availability of a virtual platform to manage applications delivers value to the business by providing a cohort of advantages. Staff performance can be set to a maximum with centralization of services. Key personnel can conveniently manage backup infrastructure, storage and virtual services. With centralized IT management infrastructure offered by managed network services, substantial power savings, reduced carbon footprint, quicker behind-the-curtain upgrades including firewall and antivirus updates, effective monitoring and 24x7 security features are possible, which is fuelling the adoption of managed network services worldwide.
Customer Success Function Establishment in Managed Services – An Upcoming Trend
Offering standard set of managed network services have a direct influence on the financial success of any enterprise or business. According to the Technology Services Industry Association (TSIA), 2016 reflected a 43 percent increase in standard managed network services offerings by MSPs and in first half of 2018, the number rose to around 68 percent. Managed network services are a different set in an organization’s portfolio of services as customers are not focused on purchasing technology alone but the operation of technology. Sales representatives are not in-tune with the customer’s routine issues. Against this backdrop, it becomes essential to appoint dedicated customer success personnel for managed services. Such a custom function facilitates identification of potential cross selling and upselling opportunities, and acts as a strategic advisor to the client. According to TSIA, companies are expected to largely invest in customer success functions in the managed services domain. Managed services with customer success can ensure high contract renewal rates along with enhanced retention of recurring revenue and facilitating revenue growth from existing customer base.
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Rising Investments in the Quantum Computing Field Fuel Adoption
With growing needs apropos of data management, it has become critical for various industries to carry out effective computation. This has triggered he adoption of quantum computing wherein quantum mechanics is used to enhance the computational ability. Quantum computing technology consumes less electric power and has the capability of performing several calculations that are relatively faster and highly accurate than modern supercomputers.
Falling under the purview of computing with high-performance quotients, it can process data at super-fast speeds. This has propelled industries such as aerospace and defence, IT and telecommunications, transportation and BFSI to adopt the quantum computing technology to manage data. This in turn has spurred the need for managed network services to support massive inflow and outflow of data that are processed by quantum computers, which consequently is expected to drive the adoption of managed network services across a cohort of industrial sectors.
Note: The report on managed network services also covers analysis on various market trends, growth drivers and opportunities influencing growth.
The market for managed network services is highly fragmented with the presence of market leaders that account for major stake along with new market participants. Various aspects of competition intelligence analysis including but not limited to market shares, SWOT analysis, product portfolio assessment and key strategies have been covered. In addition, recent developments have also been included in this section. For instance, in February 2018, Etisalat has chosen Nuage Networks SD-WAN managed network services solution for its cloud transformation program. Few of the key stakeholders profiled in the report include Accenture, Alcatel-Lucent Enterprise, AT&T Inc., CenturyLink Inc., Cisco Systems Inc., Ericsson, GTT Communications Inc., HCL Technologies, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., and International Business Machines Corporation (IBM).
Table of Content:
- Executive Summary
1.1. Summarizing Key Findings
1.2. Wheel of Fortune
1.3. Opportunity Assessment
1.4. Mega Trends
- Market Overview
2.1. Market Introduction
2.2. Market Definition
2.3. Scope of Report
- Enterprise Communication Services Market Overview
3.1. Enterprise Communication Services Market Outlook
3.1.1. Managed Network Service
3.1.2. Managed Hosting
3.1.3. Unified Communication & Collaboration
3.1.4. Cloud Services
3.1.5. Managed Security
3.2. Average Spending on Managed Services by End Use Vertical
3.3. IT Service Delivery Models
3.4. IT Budget – Sector Wise Snapshot
3.5. Enterprise IT Investment Priority
3.6. Managed Services Synergy
3.7. Voice of Customer (Customer Surveys)
3.7.1. Enterprise IT Priorities
3.7.2. Key Challenges Encountered
3.7.3. Service Provider Selection Parameters
3.7.4. Service Provider Preferred Roles
3.8. Industry Stakeholder Viewpoints
- Managed Network Service Market Outlook
4.1. Global Managed Network Services Market Value (US$ Mn) Forecast and Analysis
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