Belgium Telecommunications Report Q1 2014 - New Market Research Report

From: Fast Market Research, Inc.
Published: Mon Dec 16 2013

The most recent operator data for Q213 show that the new Telecoms Law had an immediate impact, allowing many mobile subscribers to change service provider part-way through an existing contract. Churn rates rose appreciably and operators took the opportunity to eliminate inactive SIMs from their records, giving them a better insight into growth opportunities. Meanwhile, multiplay product bundles appear to be the order of the day, with operators such as Belgacom/Proximus, Mobistar and Telenet keen to enable subscribers to access their complete product ranges anytime, anywhere. This should boost mobile data revenues further and justify the considerable expense of building next-generation networks.

Full Report Details at

Key Data

* The mobile market continued to contract in terms of subscriptions in Q113, with the loss of 14,000 subscriptions from Q113
* ARPU rates also declined, with the medium-term trend of declines exacerbated by the cut to mobile termination rates in January 2013, resulting in steeper declines.
* Meanwhile, M2M usage continues to grow rapidly, based on data provided by Mobistar, which showed 28.9% y-o-y subscription growth to the end of June 2013.

Key Trends & Developments

In July 2013, Wallonian cable operator Voo has finally launched mobile telephony services. However, services are offered via rival Mobistar, rather than via the 3G spectrum it bought in 2011. Further, Voo is currently targeting only its cable TV subscribers in the initial phase of roll-out. While this does not prevent Voo from launch its own mobile network, BMI believes that the decision to enter the mobile market as an MVNO (and one focused on serving its own user base) will not sit well with the Belgian regulator which still continues to be frustrated with the lack of consumer choice in the mobile arena.

In H113 it was announced that the Belgian market was set to lose one converged service provider - but to gain a new provider. In May 2013 Mobistar announced that it was suspending sales of its internet, fixed telephony and TV services to the residential market on May 22, blaming a hostile regulatory regime. Mobistar continued to offer its services to its current residential customers until September, when services ended. Due to a fixed, closed market, Mobistar said there was a lack of competition and so it cannot offer its fixed services to customers.

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